Leaders & Futures

Conflict Resolution

Dr. Jose LugoSantiago and Ret. Chief Bob Vasquez Season 3 Episode 16

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0:00 | 21:54

Every organization has to deal with conflict of some sort. Dr Lugo and Chief Vásquez discuss how to resolve those conflicts. They talk about accelerated progress, the importance of storytelling and using the right words, the value of listening empathically, and being humble.