Chief and Dr Lugo discuss the value of training and educating followers in the workplace. They explore how training focuses on practical skills while education focuses on developing understanding, including covering workloads when employees are sent for training, the importance of creating a culture that values sharing knowledge after training, and the benefits of informal knowledge-sharing discussions. They also discuss how leaders should manage expectations around training investments and ensure that learning is shared throughout the organization to maximize returns. The discussion included personal anecdotes about leadership experiences and the long-term impact of mentoring and training others.